Returns & Refunds

Thank you for purchasing our digital products at njaeplume.com, operated by NJAE Plume G.P..

Due to the digital nature of our products, which can be immediately accessed and used upon purchase, all sales are final. Once a purchase is completed and the digital product is made available for download, it cannot be returned or refunded.

We strongly encourage you to carefully review the product description, preview images, and any available demonstrations before making a purchase to ensure the product meets your specific needs and software compatibility. We are happy to answer any pre-purchase questions you may have.

In the unlikely event that you experience issues with a downloaded file (e.g., it is corrupted or incomplete), please contact us immediately through our dedicated contact form. We will assess the issue and, at our discretion, may provide a replacement file. This does not constitute a refund.

Please also refer to our comprehensive Terms of Service for further details regarding your purchase and use of our digital products.

This Returns & Refunds policy is governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Quebec, Canada.

We are happy to answer any questions regarding our products before your purchase to ensure they will meet your needs. Thank you for your understanding.

If you have any additional questions or concerns, please feel free to contact us through our dedicated contact form.